ControlUp is the market leader in the Digital Employee Experience (“DEX”) category. It offers an innovative, self-healing platform, enabling IT professionals to manage their employees’ systems’ performance efficiently, remotely, and autonomously remediate any issues discovered, all from a single dashboard. In an era where employees wish and are expected to work from everywhere, utilize a variety of devices (laptops/ tablets/mobile), compute platforms (VDI/Desktop-as-a-service/physical end-points), networks (corporate/home/on-the-go), and utilize a variety of applications (SaaS services, conferencing applications, on-device), IT departments are challenged to provide good, responsive and consistent service level and ensure employee productivity. Serving more than 1,800 customers and more than 6.5m end-users, ControlUp is growing quickly, focusing on mid-market to enterprise customers. ControlUp’s solution is unique in the market, aggregating usage and performance data, qualitative user sentiment and application interaction, to easily identify and solve user experience bottlenecks – performance, integrity, networking, conflicts, configuration, patching and more. The company enjoys a strong community of IT professionals, who contribute to the strength of the platform, and allows benchmarking of the user experience across enterprises. Finally, the company enjoys strong partnerships with category leaders such as Microsoft, Citrix and VMWare.
With the company’s revolutionary approach to troubleshooting and autonomous remediation, ControlUp has quickly become the market leader for Digital Experience Monitoring and Unified Endpoint Management, improving the performance of millions of virtual endpoints and servers.